This data protection guide is intended to ensure that you are fully aware of how and why we collect information from you, to whom such information is disclosed and what your rights are.
We receive information when you complete our online form or when you send us an e-mail requesting any work or an estimate. To fulfil your request we need to know your name, email address, telephone number and country of residence.
We may use your information as follows:
To prepare your quote and provide our services; to disclose information about you to any relevant regulator if they require it or to anyone else if we are legally obliged to do so; we may monitor or record telephone conversations with you to ensure consistent service levels, to prevent or detect fraud and for training purposes.
We may occasionally notify you about enhancements to our services such as: functionality changes to the website, new services and special features and offers. The information we hold about you may be used for our marketing research programme. This may help us to select and tailor products, services or promotions we think you will be interested in.
We protect your information in the following ways:
We will request the information which is strictly necessary for our purposes. We will try, with your assistance, to keep any information we hold about you up to date and accurate and and also delete any information which we hold about you that is no longer relevant.
We will protect your data against unauthorised use. For this purpose we follow strict security procedures in the storage and disclosure of the information which you have given to us in order to prevent unauthorised access. If you have any more queries regarding security procedures, please send an e-mail to:
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